Based out of San Antonio, Texas, Laurel Ridge Treatment Center is a multi-faceted substance abuse organization with various flexible drug and alcohol addiction treatment options, including Counseling. In addition to these treatment options, there are drug and alcohol addiction treatment areas of specialization to further help struggling addicts recover effectively. Such areas of specialization include: Drug Addiction and Alcohol Addiction.
Because it's understandable that seeking addiction rehab in San Antonio, Texas, especially if it's one's first time doing so, can feel like a pretty scary thing. This is why the addiction therapists and counselors at Laurel Ridge Treatment Center do everything in their power to make their patients feel as comfortable as possible, as to ease this initial scary feeling.
Laurel Ridge Treatment Center also takes accepted medical insurances, i.e. Most Insurances, and certain payment options upon qualification, such as: American Express, Cash or self-payment, Check, Mastercard, Visa. Laurel Ridge Treatment Center may be contacted via their website at www.laurelridgetc.com.
My son was just admitted after 2 weeks of being in a psych ward. I understood the first week of needing to assess his issues and determining if he was going to harm himself. After that, it was hell for him. He acted disconnected and angry. Immediately after being admitted to Laurel Ridge his voice was upbeat and he expressed his love and appreciation for his wife and family. I am praying that he will continue on this course. I am grateful he is sounding more like himself. I have hope.
All these negative comments are from the past. Laurel Ridge is much better now. Right now it is September 30,2018 and I am on the San Gabe unit. The facility is clean, food is good, staff do what they need to do. Most people who are leaving negative reviews, most but not all, are just because they misbehaved and got the consequences. I've been here for 2 months and I already feel better. I do not know some people are saying such untrue things
I absolutely loved this place. The only reason I give it 4 Stars is because of the food. Other than that, the staff is very friendly, I learned a lot and if I had to go back again I would. It is a safe environment, they don't force you to do things that you don't want to and you have the freedom to be yourself. I would recommend anyone going through any kind of issues that will allow themselves to open up and be apart of this great organization. Thank you LAUREL RIDGE!!!! =-)
ABSOLUTELY wonderful ECT program. All the staff truly cares. Thanks to Dr. Faber for all he has done. The doctors (psychiatrists and anesthesiologists) and Jennifer work to make you feel calm while receiving your treatment. Renee and Becky are beyond exceptional.
When I first got there, I was terrified because of these reviews. I was sexually assaulted back in June, and my psychiatrist referred me here. I was in the PHP program for 15 days and I loved it. I am Active Duty Military, and this program was a beautiful experience. I almost didn't want to stop going. I may get referred to outpatient and I'm even more terrified because of these terrible reviews. I've heard both inpatient and outpatient are pretty good for military, so I'm unable to speak from a civilian point of view. The food was pretty decent (6.5, 7/10). PHP was truly beneficial, and if I get referred to inpatient I pray it's as good as PHP was. If I do end up inpatient, I'll write another review as well.
Both the inpatient (Colorado Unit; I'm not too sure about the others. I've heard negative things about Navasota) and outpatient services (PHP and IOP) programs that I've experienced are spectacular. I have no complaints. I made so many friends in Outpatient, and even met some super cool people inpatient too. The staff seem to really care about the patients, save for one or two of them. The outpatient yoga instructor is sooo nice and knows since I'm overweight I can't so all the stretches and poses. She encourages me to just do what I can. Inpatient is a bit boring sometimes, of course, but that's a given for ANY mental hospital. For the people who keep complaining about this place... THEY HAVE A POOL FOR CHRISTS SAKE. A POOL, YOGA, 4th OF JULY PARTIES (i was there for one), ART THERAPY, DISC GOLF, AND NOW ZIPLINING. (behind the pool area) it's like a friggin resort but for mentally ill people and addicts!! You won't get any better than this, people. Don't be so damn nitpicky. I've been in A STATE MENTAL HOSPITAL. Austin State Hospital to be precise. And if you think Laurel Ridge is bad, I dare you to go to ASH or SASH and I bet after that you'll quickly change your tune. There are no pools or ziplining there. Only misery. LAUREL RIDGE IS AMAZING.
Honestly, the only thing bad about this place is waiting to be admitted. I went in around 7pm and finally was admitted around 1am. My first night was horrible but I want to commend the staff in one of the adult units. They regularly checked on us every 30-45 minutes and saw me having a panic attack and immediately helped out. I was both in the inpatient and outpatient program and I feel like a new person. Music therapy and other patients around my age helped me feel more like myself and I went in as this crying shell of a person that wanted to die and came out stronger than ever. No, I'm not 100% healed but that's okay. This place taught me how to want to live again. I'm leaving this review because I see all the negative ones and I'm thinking, "the only ones who actually complained in my unit were the ones who acted up." If you didn't back talk, if you tried to make an effort in your recovery, etc. everything was okay. But if you yelled or threw items or got mad at staff for things they can't control, you're obviously not going to have a fun time. We were given a lot of freedom in the adult unit. Stay up whenever you want, visitation, family could bring food and meals to you, phone calls, the food isn't that bad, honestly. Once you get out of unit restriction, you can go to the cafeteria and get subway-like sandwiches with soda and juice if you want. I would recommend going here as an adult.
Inadequate follow up by the admission rep Jasmine Dexter as it relates to paperwork faxed to her attention for review and determination if you meet criteria. Although paperwork has been faxed multiple times to her direct efax and an alternate fax number as requested and confirmed, she never seems to receive the information no matter how many times or ways you send it. I thought it was on the part of the sending facility... I think that blame has been misplaced. **** UPDATE TO PREVIOUS REVIEW POST**** THANK YOU JASMYN DEXTER FOR ALL OF YOUR ASSISTANCE IN THE TRANSITION, INTAKE, INSURANCE APPROVAL, AND ALL OTHER STEPS OF ADMISSION. MY FAMILY AND I THANK YOU FOR YOUR SPEED AND EFFICIENCY WITH CONSIDERATION TO US HAVING TO GET ON THE ROAD BACK TO DALLAS. YOUR EFFORT AND ATTENTION TO MY CONCERNS AS A PARENT DID NOT GO UNNOTICED.
If I could I'd give Laurel Ridge a 3.5, but I'll be nice and round up to 4 because my treatment there was (somewhat) helpful. There was nothing exceptionally bad about it but also nothing extraordinary. I spent 2 weeks in the Laurel Ridge outpatient program after having been inpatient at another hospital (thus I can't speak on the conditions of the Laurel Ridge inpatient facilities). I was assigned to the "Mood" treatment track because I have depression, a mood disorder. Every patient will be given a suitable treatment schedule for their needs. I believe there are classes specific to things like substance abuse and people who've served in the military. Everyone is attended to by the same psychiatrist. Some patients, myself included, thought he was condescending and felt awkward with him. He mostly sits there quietly while you talk about your symptoms and such; sometimes he interjects with comments that can come off as rude or judgmental. The only useful thing he did for me was write me prescriptions. You won't get to speak to him very often, so be sure to remember everything you want to address when you do see him. You'll be assigned one therapist out of the 10 or so who work there. Some people found their therapists to be very helpful and good listeners. When your therapist is there you can talk to them at any time, but mine was often unavailable. My therapist didn't meet with me until my I was quite close to my discharge date. The daily schedule revolves around group therapy sessions, with groups happening from 8:30am to 3:00pm. You can arrive earlier than 8:30 if you want breakfast; all you have to do is go to the cafeteria or ask the staff for something. Lunch is also provided there. You don't have to pay directly for the food, so I presume it's covered in the cost of treatment. I personally found the back-to-back groups to be a bit overwhelming. My attention span ended up running short by lunch. If you like structure and keeping busy, you'll probably enjoy the packed schedule more than I did. There are 10-minute breaks in between the groups, but the breaks often ran much longer due to the staff not being very punctual. It was a bit bothersome when they were 15-20 minutes late. If you find group discussion therapeutic, I think you'll enjoy it very much. Sometimes the groups can be very interesting, and they're dull at other times. You'll find that some of the group teachers/facilitators are better than others, as I'm sure is the case at any treatment center. There were definitely times when I genuinely enjoyed myself and felt I learned new and useful information. The topics consisted of things like DBT, crisis planning, recovery planning, coping skills, changing how we interact with others, understanding our triggers, and so on. If you prefer, you could probably learn about these topics on your own using Google and books. The "elective" classes happen after lunch and consist of things like physical activity, yoga, and art therapy. They seem to be aimed at helping people develop coping skills. The electives weren't really necessary for me personally because I already learned that art helps me cope while I was inpatient. Don't quote me on this, but I think it's possible to ask if you can leave at noon (they call this a half day) if you don't want/need the electives. Bottom line: This program may not be for you if you don't like waking up early in the morning and if you get overwhelmed by constant interaction with people. If you prefer more individualized treatment, I might recommend just going to see an outside therapist. But I have to say that being around other people can make a huge difference when you're depressed. I tend to isolate myself and going to Laurel Ridge helped a lot with my loneliness. I felt safe there and did not have suicidal thoughts as much as I would have being alone and not busy. So I could say the program helped me a lot in that regard. If you feel the need to be around others or crave structured days, then Laurel Ridge is worth giving a chance.
I was very wary as a service member on Active duty when I read these reviews and promised I'd wrote one when I left. This place is absolutely incredible. If you're military I speak to you. GO HERE! the units are split for military and we're kept separate from the civilian population. The staff were amazing and the treatment was life saving. This place has saved many.
I have been to Laurel Ridge plenty of times. I have been to their outpatient program at High Point twice, their inpatient unit, San Saba, three times, their RTC unit, Lavaca once, and I'm about to be transferred to Lavaca on Friday. Everytime I have gone, it has been for a different reason. I can guarantee that the vibe of the unit all depends on the patients. Some of the staff may seem rude, but if they aren't, no one listens. They've tried being nice, I've seen the therapist even try it, but teenagers just don't listen. The first time I was there, there was a fight almost every day, we went on lockdown, there were complaints towards other units, and I had to be taken out AMA because of rumors about me. This was all because of the patients, no doubt. The second time I was on San Saba, I was there for four days, and I honestly don't remember any of it. All I remember was Thanksgiving dinner there. We put together all the tables, put table clothes (bed sheets) over the tables, and they gave us a special dinner. It wasn't the Thanksgiving dinner that I would have wanted, but I was safe and alive. The day after, I was discharged from San Saba and was readmitted into Lavaca. RTC is nothing like acute hospitalization. You have more freedom there and you go to school. Lavaca was even better than San Saba, and San Saba was great. The third time I went to San Saba, the patients were the nicest people ever! As an affect, there were no fights, no rumors, nothing. Of course, they're gonna get mad at us for talking when we're not supposed to and doing things against the rules, but I hope they would, that's their jobs! You have to step into the staffs shoes and think about the reason they are doing the things that they are doing. The only patients I have met that say Laurel Ridge is bad are the kids that are troublesome, even then it's not a lot. I'm not too sure about the male units or the adult units, but I definitely recommend Laurel Ridge for female adolescents. Laurel Ridge has made my life better in so many ways, and they will continue doing that until I no longer need help.
This treatment center was a nice inpatient facility without the hospital feel. SAMMC was full at the time so I got transferred here, was placed in a mostly military unit, staff were helpful and accommodating. The food portions seemed kinda small unless you went to the cafeteria.
Was here a couple of times because of suicide attempts. (Several years ago) The staff is great and more than willing to help if they know you are trying. My only criticism is the doctors are outnumbered and rely too much on medication. To Mrs. Angie, Rafie and everyone else you saved my life 3 times and I thank you from the bottom of my heart. -Melissa D.
Ok, so I have to write this review. My daughter was here for 2 months. I do not think many people are going to overly enjoy residential treatment. Laurel Ridge did help my daughter. When I was referred there, I was so scared. I almost did not take her because of these reviews. Keep in mind that this is a huge treatment center with multiple services rendered. Compared to the amount of people who have actually been here, there are a handful of reviews. Most of which are negative. I work in retail, be realistic, most people only write reviews when they have a bad experience. I am writing this review as a concerned mother. I am glad that I took a chance and sent my daughter her. At the time it was our only option to further her treatment. I can not say this place is perfect and in no way would I discredit the complaints. But keep an open mind and if you think it is the best option for your child, I would really consider it as an option.
I was on the adult unit for six days. This place has really helped me so far.. The groups have been really helpful...